Can I use the P2P Go Card for in-store or online purchases?
Physical cards can be used in-store, online, and at ATMs. Virtual cards can be used online and for contactless (tap-to-pay) in-store purchases, subject to merchant and country support.

Can I withdraw cash?
Physical cards can be used at ATMs worldwide. Virtual cards may be used at ATMs in certain countries, depending on local bank and ATM support for digital wallets and contactless withdrawals.

What happens if I lose my physical P2P Go Card?
Log into the P2P Go app and block the card immediately. A replacement physical card cannot be issued, but you can apply for a virtual card.

What happens if my P2P Go Card expires while I still have funds on it?
Log into the P2P Go app and request a virtual card to access remaining funds.

Can I have both a physical and a virtual P2P Go Card at the same time?
No. Only one active card can be linked to your account at any time.

What should I do if my transaction is declined?
Check your balance and transaction details in the app. Declines may occur due to merchant, country, or bank restrictions. If the issue persists, contact Customer Support.